Creating an Effective Remote Workforce Culture
It takes more than just technology and tools to create an effective, remote workforce.
It takes a focus on culture, not just technology.
Leadership transparency: The leaders of the company must express their opinion on remote work, without mincing words. Whether this is temporary, the dawn of a new day or a wait-and-see, it doesn’t matter. Everyone in the company needs to know how remote work is viewed by their leadership.
- Our remote work stance is temporary because at heart, we’re an in-person business.
- We work remotely when it puts us in a position to service our customers in the best way possible.
Other factors to consider:
- Even the most experienced remote worker needs to have an understanding of how they are expected to work.
- Explain how everyone stays in between the painted lines allows for greater consistency, but also for individualism within those lines.
Metrics not Micromanagement:
- Remote work is by nature a statement of trust in your workforce.
- Your company must convert to evaluating production through measurement.
- Legacy techniques such as micromanagement erode trust and will send employees into black holes or filling their time with busywork.
Come out of the Ivory Tower:
- Remote work requires engagement from every level of leadership. When leaders set the standard for remote work by living it, everyone will follow.
- A company needs to develop a means of checking the pulse of their workforce.
- Leaders have to adopt a higher level of engagement in the tools that drive remote work effectiveness, i.e. chat programs, video conferencing, wikis, task management software, etc.
- Listen with your eyes not just your ears.