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Remote Workforce Resource Center

 Truvelop is a powerful solution for helping a remote workforce stay connected, engaged, and productive. 

We help organizations with simple, powerful, and easy-to-implement steps to keep your teams thriving—regardless of where they are working.

We update this page regularly to ensure you have what you need to stay engaged and keep your teams connected.

ENGAGING YOUR TEAM

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1. Increase Touchpoints

  • Isolation is lonely. It’s easy to get lost working remotely. Teams need to hear from their leaders often to build engagement. Rather than sending an email, video chat to check in. Don’t forget to ask your team members how they are doing. Make it personal.

2. Share Successes with the Entire Team

  • Make it a point to provide feedback multiple times each week. Don’t forget to share that feedback with the entire team. Celebrate each success – even the small ones!

3. Mitigate Risk

  • Not everyone is built for remote work. Be sure to document who is thriving, who is struggling, and why. Work with your team members to identify barriers and challenges to help remove obstacles. Coaching is key.

4. Leverage Data

  • Use data to make your weekly team meetings more meaningful. Keep your people plugged into the important data they need to make informed decisions. Give team members the opportunity to identify trends and report out on what they are seeing.

5. Create Training and Development Opportunities

  • Professional growth and development is a key driver of engagement. Ask your team members to set personal development goals each month. Learn something new or improve upon existing skillsets. At Truvelop, we created the Knowledge Center to provide our customers with micro-learning resources to help their managers learn and grow.

Good Work Habits for Working Remotely

You can help your employees develop winning habits working from home by setting a clear, consistent example.

It is crucial in high-stress times to think about how your decisions and actions as a leader will be interpreted by team members—especially when fear remains such a driver for so many people.

Here are some work good habits to build poise in times of turbulence when you are working remotely:

  • Increase the frequency of communication and reinforce priorities.
  • Encourage your team to accept and embrace change.
  • Build a better team. Make hiring and developing top talent a top priority.
  • Notice good work and and let team members who are doing good work know that you see and appreciate it.
  • Recognize and reward teamwork, not just individual work.
  • Make your team responsible and accountable and remember people do what you inspect – not what you expect.

How to Look Poised and In Control in a Virtual Meeting

Looking your best in a virtual meeting starts with knowing where to look. Truvelop Co-Founder Gerry Sandusky draws from three decades of TV experience to share tips that suddenly apply to nearly everyone as we all go on camera for remote, virtual meetings.

 

Improving Engagement

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1. Build Trust

  • When possible show up, roll up your sleeves, pitch in. Let your people know that you see them as essential and you are right there with them.

2. Increase Communications

  • Your people need to feel validated, connected, and in the know. Information is changing rapidly. Be transparent. Be clear. Be responsive. 

3. Recognize Regularly

  • Take the time to sing praise for a job well done. Your people feel fragile in challenging times. Bouy their spirits with earned praise.

4. Reinforce Commitment

  • Your people are under tremendous stress. They need to know and believe you are committed to providing guidance, motivation, and assistance every step of the way.

5. Stay Safe

  • Assure your team—with actions, not just words—that you are 100% committed to their safety and health.

Creating an Effective Remote Workforce Culture

It takes more than just technology and tools to create an effective, remote workforce. 

It takes a focus on culture, not just technology. 
 
Leadership transparency:  The leaders of the company must express their opinion on remote work, without mincing words. Whether this is temporary, the dawn of a new day or a wait-and-see, it doesn’t matter. Everyone in the company needs to know how remote work is viewed by their leadership.     

Examples: 

  • Our remote work stance is temporary because at heart, we’re an in-person business. 
  • We work remotely when it puts us in a position to service our customers in the best way possible.   

Other factors to consider:

Defined Expectations

  • Even the most experienced remote worker needs to have an understanding of how they are expected to work. 
  • Explain how everyone stays in between the painted lineallows for greater consistency, but also for individualism within those lines.   

Metrics not Micromanagement

  • Remote work is by nature a statement of trust in your workforce.  
  • Your company must convert to evaluating production through measurement.
  • Legacy techniques such as micromanagement erode trust and will send employees into black holes or filling their time with busywork. 

Come out of the Ivory Tower:  

  • Remote work requires engagement from every level of leadership.  When leaders set the standard for remote work by living it, everyone will follow.    

Listen

  • A company needs to develop a means of checking the pulse of their workforce. 
  • Leaders have to adopt a higher level of engagement in the tools that drive remote work effectiveness, i.e. chat programs, video conferencing, wikis, task management software, etc. 
  • Listen with your eyes not just your ears.

Remote Work in a Crisis

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A crisis may have caused you to work from home, but that doesn’t mean working from home has to feel like a crisis. 

1. Create a Dedicated Workspace

  • Whether it’s a home office, the kitchen counter, or the coffee table in your living room, having a dedicated workspace you go to every day vastly improves the quality of your work and it increases your comfort

2. Stick to a Routine

  • Treat working from home like you would any office job.
  • Get up at a set time, take a shower, change out of your pajamas, eat breakfast, etc.
  • Following a routine will  help you be more productive and feel more in control of your day.

3. Put on your Headphones; Put down your Phone 

  • It is easy to get distracted by your Twitter feed, the news cycle, or that new Netflix documentary. Putting on your headphones helps create an invisible shield between you and those distractions so that you can lock in and get your work done.  

4. Keep a Work/Life Balance

  • Work hard during working hours, but make sure to do things that help you feel great outside of work.
  • Staying connected to people is important all the time, but especially now. Take the time to tend to your life outside of work. Have dinner with your spouse, play with the dog, facetime your friends.

5. Get Some Fresh Air & Exercise

  • Whether it is sitting on your patio, going for a run, or taking the dog on a walk, get some fresh air and get out of the house (while practicing responsible social distancing).
  • Balance, focus, and routine will all be your allies both now and in the future.

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Keep it Fun!

Taco Tuesdays, Casual Fridays, Happy Hours don’t have to be a thing of the past. Perhaps you invoke Formal Fridays. Have everyone dress to the nines and share pictures or have a video chat. Keep Taco Tuesdays and have a Zoom team lunch.  

Keep it Regular

Whatever you do - try and do it weekly. Give your team something on the calendar that they can look forward to even in the most uncertain of times.

Keep It Open & Fresh

Make sure your managers are communicating with their teams that you are all together in this. Everyone and every idea is welcome and will be considered. Try not to say no (within reason).