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June 2022 – Employee Experience

Happy June! For the past two months we have been sharing best practices for leveling up from a Manager into a Leader.  This month we will be continuing that conversation by exploring how you can leverage your emotional intelligence to best communicate and connect with your team.   

Before diving into how you can strengthen your emotional intelligence, let’s first define it: Emotional Intelligence, or EQ is the ability to understand, use, and manage your own emotions, as well as the emotions of others, in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict (HelpGuide). To effectively lead and inspire your team, you need the ability to successfully navigate the emotions of the workplace.   

Truvelop Tip: Pulse Check Regularly 

The stressors of a workplace can shift rapidly.  It’s important that you’re regularly checking in with your team to understand what is currently going well and what they may need support on.  When entering these check-ins, seek out feedback to set yourself up for success and accurately assessing your team’s current emotions and needs.   

Leverage Spark: Whether you are requesting feedback in a Spark or asking your team for regular updates, Spark is a great way to memorialize conversations and gain insights into your team members’ current assessments of their performance and needs.  The more touchpoints, the more accurate picture you’ll have using performance tracking tools! 

Breaking Down Summary Reporting: Sometimes gauging people’s emotions can be difficult.  Do you know how to use the data you already have to open a conversation that the Team Member can lead? By making the Team Member an active participant, you can identify a Team Member’s emotions right from the source and learn more about their perspectives and experiences.  Check out Breaking Down Summary Reporting to learn more about how you can refer back to the data you already have to drive a meaningful development conversation.  

Manager Reflection Guide: In addition to seeking out feedback from your team, it’s always a good idea to practice some self-reflection as well.  Use the Manager Reflection Guide to assess how you’re progressing on your journey to become an effective and inspiring leader.   

Building Emotional Intelligence is a great way to grow as a leader.  To start, seek out feedback regularly and learn more about your team on an individual level.  The more you connect with your team, the easier it will be to pick up on their cues or communication patterns, helping you learn more about what type of support a team member needs most at any given moment. 

Updated on October 31, 2023

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